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Technical Writing

Technical Documentation and Communication

Information is a powerful commodity for all organizations. However, many fall short when it comes to strategically planning and conveying their information to an intended audience. HPS eliminates these worries, as our team of technical writers is accustomed to researching and creating information in support of a variety of initiatives.

Our team members have technical writing experience on a vast array of Information Technology topics. We know the right questions to ask your subject matter experts (SMEs) to produce the quality content you require.

After gathering all the data, we produce detailed, organized, accurate content – from whitepapers and proposals to manuals and journal articles – that meets your goals and provides value to your audience.

We use the same streamlined approach, from conception to delivery, for each engagement. The following diagram summarizes our process:

List of Services

Technical Writing

  • Policy and procedure manuals
  • Knowledge bases
  • Digital marketing content
  • Software documentation
  • Online help with context sensitivity
  • Reference books and illustrated guides
  • Hardware and maintenance manuals
  • Employee handbooks
  • Onboarding and training materials
  • User manuals
  • Job aids
  • Printed and online user guides
  • Web content development
  • Systems and programming documentation
  • Support websites and manuals
  • Interactive electronic technical manuals
  • Standard Operating Procedures (SOPs)

And much more

Technical Editing and Proofreading

HPS provides editing and proofreading services to alleviate risks associated with misrepresented information. We also pride ourselves on developing final deliverables that are free of inaccuracies, typos, and formatting issues. Have one of our professionals review your documentation for clarity and consistency.

Technical Illustration

Conveying technical information to users with complex engineering drawings is always challenging. HPS creates professional illustrations and graphics designed to effectively communicate the intended message while matching the style and formatting of your documentation.

Quality Assurance

Our quality assurance process allows us to consistently provide professional and detail-oriented documentation. We incorporate quality controls throughout the entire documentation process and continuously improve our workflows to ensure optimal service and delivery.

  • Plan: Identify opportunities for improvement and devise an actionable plan.
  • Audit: Observe and measure current performance against defined standards.
  • Analyze: Assess audit results and establish steps for improvement.
  • Improve: Implement and document improvements for future evaluation.

Why Choose HPS?

Custom Solutions

We develop solutions specific to your business needs. Our experts offer tailored services to tackle your toughest challenges with a streamlined approach. We remove the burden of retrofitting and provide exceptional content that works for your audiences.


We relieve your resources of added workload, which saves you time and money. Our convenient service liberates your teams so that they can focus on what they do best. As a result, your business accomplishes more in less time.

Strategic Alignment

We provide custom documentation that aligns with your strategic branding. Our writers and designers know that every piece of content you publish reflects your company’s values and mission. We help build trust among your audiences and consistency with your overall business strategy.


We speak your language and fill knowledge gaps so that your audiences learn and your business grows. Our team implements industry best practices and invests in continued professional education to provide you with expert insight.


Our goal is to ensure that you feel confident and proud during development and beyond. Therefore, we communicate clearly and frequently so that you are fully aware of our status. We openly seek your input and feedback to improve our process and deliver the best documentation possible.

Cost Savings

We know how costly in-house documentation can be, so we are happy to lift the burden. Our writers have all the resources needed to deliver five-star quality in less time, which frees your budget from unnecessary expenses.